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The Campaign trigger fires when a contact is processed by a campaign. Use it to build sequences that run alongside outbound dialing: send an SMS before the call attempt, tag contacts based on outcome, or update your CRM after every dial.

Configuration

Select the campaign this trigger watches. The workflow fires automatically as the campaign processes each contact.
Campaign-triggered workflows are linked to a campaign, not to a specific agent. They run in parallel with the campaign’s dialing logic.

Available variables

VariableDescription
{name}Contact’s full name
{first_name}Contact’s first name
{last_name}Contact’s last name
{phone_number}Contact’s phone number
{email}Contact’s email address

Use case

A re-engagement campaign processes 500 contacts. For every contact the campaign dials, the Campaign trigger fires a workflow that checks call outcome, tags interested contacts in HubSpot, and sends a follow-up SMS to anyone who didn’t answer.

Next steps

Actions

Choose what Wave Runner does after the trigger fires.