The layout
The left panel lists every contact with activity, sorted by most recent. Click a contact to open their history in the center panel. Their details appear in the right panel. From here you can read transcripts, play recordings, send SMS, edit contact names, and see how every conversation ended.Contact names
Wave Runner pulls contact names from call data automatically. If the AI captured a name during the call, it appears here. To override it, click the name field in the right panel and type directly.Next steps
Call records
View transcripts, recordings, and call summaries.
SMS
Send and receive messages from inside a conversation.
Filtering and search
Find specific contacts or calls fast.
Campaigns
Run outbound calls against a contact list.