SMS messages appear in the same thread as calls, in order, so you have the full contact history in one view.Documentation Index
Fetch the complete documentation index at: https://docs.waverunnerai.com/llms.txt
Use this file to discover all available pages before exploring further.
Sending a message
Open a conversation, type in the input at the bottom of the center panel, and press Enter or click Send.You need a Twilio phone number connected before you can send SMS. Set this up under Settings → Integrations.
Inbound messages
When a contact replies, the message appears in the thread instantly.Delivery status
Each outbound message shows whether it was sent, delivered, or failed. If a message fails, the reason appears next to it.AI vs. manual messages
Messages sent automatically by a workflow or post-call rule are labeled AI. Messages you type and send yourself are labeled Manual.Automating SMS
To send SMS automatically after calls, build a workflow with an SMS action. Set the trigger condition — for example, only when the outcome is “Qualified” — and Wave Runner sends the message.Workflow actions
Set up automated SMS triggered by call outcomes.