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The HubSpot integration links your HubSpot portal to Wave Runner through OAuth. Once connected, HubSpot contact, deal, and company events fire Wave Runner workflows automatically, and call summaries, transcripts, and outcomes write back to the corresponding contact record.

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Connecting HubSpot

1

Open the integrations page

In Wave Runner, click Settings in the navbar, then select the Integrations tab.
2

Click Connect on the HubSpot card

Find the HubSpot card in the CRM section and click Connect. Wave Runner redirects you to HubSpot’s OAuth authorization screen.
3

Authorize Wave Runner in HubSpot

Log in to your HubSpot account if prompted, review the requested permissions, and click Grant access. Wave Runner requests read and write access to contacts, companies, deals, leads, line items, products, appointments, lists, tickets, conversations, and OAuth.
4

Confirm the connection

HubSpot redirects you back to Wave Runner. The HubSpot card status changes to Connected, showing your portal ID.
You must have Super Admin or CRM Admin permissions in HubSpot to authorize an OAuth app for your portal.

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Trigger events

After connecting, select HubSpot as the trigger in any Wave Runner workflow. When a matching event fires in HubSpot, Wave Runner executes the workflow.

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CRM action nodes

Add a HubSpot action node inside any workflow to write data back to your CRM:
  • Create Contact — creates a new contact with data from the workflow context
  • Update Contact — updates properties on an existing contact record
  • Create Company — creates a company in HubSpot
  • Create Deal — opens a new deal and sets the initial stage
  • Create Associations — links two HubSpot objects (for example, a contact to a deal)

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Call outcome sync

When a workflow starts from an End of Call trigger, the following call data is available to pass to HubSpot action nodes:
  • Summary — AI-generated call summary
  • Transcript — full call transcript
  • Outcome — call result (e.g. booked, not interested, callback requested)
  • Sentiment — detected caller sentiment
  • Duration — call length in seconds
Use these in an Update Contact node to keep HubSpot records current after every call.

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Contact variables

When a workflow starts from a HubSpot contact event, Wave Runner makes the contact’s properties available as variables in any text field. Click + Insert Variable inside any node’s text field and select from the HubSpot Contact category.
Combine HubSpot variables with call data variables in the same field. For example: “Hi {firstname}, here’s a summary of our call: {summary}.”

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Two-way contact sync

When Wave Runner receives a HubSpot contact event, it checks whether the contact already exists by matching phone number variants. If a match is found, Wave Runner updates the record. If not, Wave Runner creates the contact and adds it to a CRM Contacts list. HubSpot is the source of truth when the integration is active.

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Disconnecting HubSpot

1

Open the integrations page

Go to Settings → Integrations.
2

Click Configure on the HubSpot card

The card shows Configure when a connection is active.
3

Remove the connection

Click Disconnect or the trash icon next to the connection entry. Wave Runner immediately stops receiving webhook events from that HubSpot portal.
Disconnecting HubSpot does not pause active workflows. Workflows using a HubSpot trigger stop firing but remain in draft status. Reconnect HubSpot and redeploy the workflow to restore them.