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The Slack action sends a message to a Slack channel or direct message when the workflow reaches this node.

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Requirements

Slack must be connected under Settings → Integrations before this action is available.

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Configuration

FieldRequiredDescription
ChannelYesChannel name (e.g. #sales) or user ID
MessageYesMessage content. Supports variables. Maximum 2,000 characters
Private Slack channels require you to invite the Wave Runner app to the channel before it can post. Run /invite @waverunner in the channel.

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Use case

An End of Call trigger fires when a call outcome is interested. The Slack action posts to #sales: “New interested lead: (). Call summary: .” The sales team sees every hot lead in real time without checking the dashboard.

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Next steps

Variables

Insert call data and contact details into your Slack messages.