> ## Documentation Index
> Fetch the complete documentation index at: https://docs.waverunnerai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# End of call

> Start a workflow automatically when an agent call ends.

The End of Call trigger fires once every time a call handled by your agent ends.

It's the most common trigger for post-call automation: sending a follow-up SMS, updating your CRM, or placing a callback.

## Configuration

Select the agent this trigger watches. The workflow fires once per completed call for that agent, regardless of outcome.

## Available variables

| Variable               | Description                                              |
| ---------------------- | -------------------------------------------------------- |
| `{name}`               | Contact's full name                                      |
| `{first_name}`         | Contact's first name                                     |
| `{last_name}`          | Contact's last name                                      |
| `{phone_number}`       | Contact's phone number                                   |
| `{email}`              | Contact's email address                                  |
| `{summary}`            | AI-generated call summary                                |
| `{outcome}`            | Call outcome (e.g. interested, voicemail, do\_not\_call) |
| `{sentiment}`          | Call sentiment (positive, neutral, negative, frustrated) |
| `{duration}`           | Call duration in seconds                                 |
| `{transcript}`         | Full call transcript                                     |
| `{call_id}`            | Unique call identifier                                   |
| `{start_time}`         | Call start time                                          |
| `{agent_phone_number}` | Phone number the agent used                              |

## Use case

A lead says they're interested but can't talk. Wave Runner ends the call, the End of Call trigger fires, a Condition node checks that the outcome is `interested`, and a Send SMS action sends a booking link within seconds.

## Next steps

<Card title="Actions" icon="play" href="/workflows/actions/overview">
  Choose what Wave Runner does after the trigger fires.
</Card>