> ## Documentation Index
> Fetch the complete documentation index at: https://docs.waverunnerai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Workflows overview

> Workflows automate what happens after calls, when contacts are created, or when events fire in your connected tools.

Workflows automate the actions that follow an event.

Build a sequence of steps in the Composer — send an SMS, update your CRM, place a follow-up call, wait, branch on outcome — and Wave Runner runs it automatically every time the trigger fires.

## What you can automate

<CardGroup cols={2}>
  <Card title="Post-call follow-up" icon="message">
    Send a personalized SMS after every call using the contact's name, call summary, or appointment details.
  </Card>

  <Card title="CRM updates" icon="database">
    Create or update contacts and deals in HubSpot or GoHighLevel the moment a call completes.
  </Card>

  <Card title="Triggered outbound calls" icon="phone">
    Respond to a new lead from Facebook or HubSpot by placing an AI call within seconds of the event.
  </Card>

  <Card title="Conditional branching" icon="git-branch">
    Route contacts down different paths based on call outcome, sentiment, or any variable value.
  </Card>
</CardGroup>

## Workflow statuses

| Status     | Meaning                                                                                  |
| ---------- | ---------------------------------------------------------------------------------------- |
| **Draft**  | Saved but not running. The workflow does not execute even if the trigger fires.          |
| **Active** | Live. Wave Runner executes the workflow automatically when the trigger condition is met. |
| **Paused** | Temporarily suspended. The workflow is preserved but will not run until you resume it.   |

## Next steps

<CardGroup cols={2}>
  <Card title="Build a workflow" icon="hammer" href="/workflows/building">
    How to use the Composer canvas to build and deploy a workflow.
  </Card>

  <Card title="Triggers" icon="bolt" href="/workflows/triggers">
    Every trigger type available and how to configure each one.
  </Card>

  <Card title="Actions" icon="play" href="/workflows/actions">
    Every action node available and its configuration options.
  </Card>

  <Card title="Variables" icon="code" href="/workflows/variables">
    Insert dynamic call data, contact info, and appointment details into your steps.
  </Card>
</CardGroup>