> ## Documentation Index
> Fetch the complete documentation index at: https://docs.waverunnerai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Filtering and search

> Find contacts and calls in Conversations using search, date, outcome, agent, and channel filters.

Use the toolbar at the top of Conversations to find what you need.

Filters work together. Combine any of them to narrow the list.

## Search

Type a name, phone number, or keyword. Wave Runner matches against contact names, phone numbers, call summaries, and outcomes.

## Date range

Set a start and end date to show only contacts with activity in that window.

## Outcome

Filter by how the most recent call ended:

* Booked Appointment
* Qualified
* Not Qualified
* Spam
* Escalated
* Call Dropped

## Agent

Show only conversations handled by a specific AI assistant. Useful when you run multiple assistants across different use cases.

## Channel

* **Phone** — standard calls via Twilio
* **Web Voice** — calls from an embedded website widget

## Next steps

<Card title="Call records" icon="phone" href="/conversations/call-records">
  See what's inside each call: transcript, recording, and outcome.
</Card>